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Leadership Foundations

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R1,100.00
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To lead is not always easy. But with the right foundational knowledge, anyone can lay the groundwork to become an exceptional leader.

The Leadership Foundations Learning Path explores the fundamentals of leading people, how to manage service touchpoints, brand standards, time and resources, as well as ways to getting the most out of your team.


This course includes:

4 courses, 31 lessons , One year access , Access on digital devices , Theory Assessments, Certificate of Completion


Course Learning Outcomes:

* Explain how to deliver outstanding service and improve the Guest experience

* Explain what service touchpoints are
* Explain how to check and maintain quality
* Describe the purpose of brand standards
* Discuss how to ensure a safe and clean work environment

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